At WP Companion Technology Solutions Limited, we strive to provide high-quality web services and digital products to our valued customers. We want you to be completely satisfied with your purchase, and we stand behind the products and services we offer. However, we understand that there may be circumstances where a refund is necessary. To ensure a fair and transparent refund process, we have implemented the following 14-day refund policy:
Refunds are only applicable to website services and digital products purchased directly from WP Companion Technology Solutions Limited.
Customized or personalized services/products may not be eligible for a refund unless there are significant defects that prevent their intended use.
To request a refund, you must submit your request within 14 days from the date of purchase.
Refund requests can be made by contacting our customer support team via email at support@wpcompanion.co.
Unsatisfactory Service: If you are not satisfied with the quality of the web service provided by WP Companion Technology Solutions Limited, you may be eligible for a refund.
Defective Digital Products: In case a digital product is found to be defective or not as described, you may be eligible for a refund.
Change of Mind: Refunds will not be issued for purchases where the customer has simply changed their mind.
Third-Party Products/Services: We cannot provide refunds for products or services offered by third-party vendors.
Once your refund request is received, we will review it to determine its eligibility based on the criteria mentioned above.
If your refund is approved, we will initiate the refund process within 7 business days.
The refund will be processed using the same payment method used for the original purchase.
In some cases, we may offer partial refunds for services/products that have been partially used or accessed.
Throughout the refund process, we will keep you informed via email about the status of your refund request.
If you cancel your service subscription within 14 days of purchase and have not used our services extensively, you may be eligible for a full refund.
Certain website services that require significant upfront costs, such as domain registration fees or third-party licensing fees, may not be eligible for a refund.
WP Companion Technology Solutions Limited reserves the right to update or modify this refund policy at any time without prior notice.
By making a purchase with WP Companion Technology Solutions Limited, you acknowledge that you have read and agreed to our refund policy. It is essential to review this policy before making any purchase. If you have any questions or concerns about our refund policy, please contact our customer support team for assistance.
Date of last update: 26/07/2023
Thank you for choosing WP Companion Technology Solutions Limited. We are committed to providing you with exceptional website services and digital products.
