Settings reference
Every setting on the gateway configuration screen, what it does, and which plan it needs.
Telling transactions apart when several stores share one merchant account, and what this feature deliberately does not do.
Order ID prefixing adds a tag to the order reference sent to Scotiabank, so transactions from different stores can be told apart in the bank’s reporting. It is available on the Premium plan.
Businesses often run more than one WooCommerce store against a single Scotiabank merchant account: separate brands, separate locations, or a retail site and a wholesale site.
Both stores number their orders from one. Both send order 1042 to the bank. In Merchant Admin the two are indistinguishable, and reconciliation becomes guesswork.
Set a prefix in the gateway settings on each store, for example WEB- on one and WHL- on the other. Order 1042 is then submitted as WEB-1042 or WHL-1042, and the origin is obvious in the bank’s reports.
Keep them short and distinct. Set them before you go live: changing a prefix later means your historical transactions use the old one and your reports have a seam in them.
This is a reconciliation aid, not a marketplace feature. It does not split settlement, does not route funds to different accounts, and does not let separate legal entities share one merchant account. Every transaction still settles into the single account the credentials belong to.
If you need funds split between genuinely separate businesses, each needs its own merchant account with the bank.
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