What you need before you start
The bank account, service and credentials the plugin depends on, and how to avoid the delays that stall most integrations.
Documentation
Written for the people doing the work, whether that is a merchant, an agency developer or a bank implementation team. Maintained alongside every plugin release.
Quick start
01
Install from WordPress.org or upload the zip, then activate on your WooCommerce store.
02
Request sandbox credentials from your bank, and confirm eCom+ is enabled on your merchant account.
03
Enter your Store ID and Shared Secret, choose your currency and pick authorize or authorize and capture.
04
Run the supplied test cards through checkout, including a 3D Secure challenge and a refund.
05
Swap in live credentials, place a small real transaction, then confirm settlement with your bank.
Scotiabank eCom+ Gateway
The bank account, service and credentials the plugin depends on, and how to avoid the delays that stall most integrations.
Installing from WordPress.org or from a downloaded file, and what happens to your settings when you upgrade.
Test card numbers, the currency setting that trips people up, and what you should actually test before going live.
The email requirement that blocks live approval, and why the snippet does not belong in your theme.
An ordered checklist from bank approval to your first real transaction, and how to prove refunds work.
Every setting on the gateway configuration screen, what it does, and which plan it needs.
When to hold funds rather than charge immediately, and the expiry window that catches people out.
How currency is decided, how to set up a switcher, and the mismatch that silently costs you sales.
The sequence behind the payment field, and why your site never sees a card number.
What customers experience, why liability shift matters, and how version 2 differs from the one you remember.
What works on classic and block checkouts, and what to retest if you switch between them.
How to issue full and partial refunds through the bank API, and the wrong button that moves no money.
How to issue a refund from the bank terminal, and why refunding from WooCommerce is usually better.
Typical refund timelines, why they vary, and what to tell a customer who is chasing one.
Collecting a held amount, releasing part of it, cancelling entirely, and the expiry window that catches merchants out.
How one-click repeat checkout works, what is actually stored, and the customer account requirement people miss.
Telling transactions apart when several stores share one merchant account, and what this feature deliberately does not do.
Fix the currency mismatch between your WooCommerce store and your Scotiabank merchant account.
Where the plugin records decline reasons, and what information the bank needs from you to trace a failure.
Support
Three ways to reach a human, depending on your plan.
A single walkthrough from prerequisites to your first live transaction, in order.
Professional and Premium licence holders get a direct line, in the same time zone.
Partner accounts get development licences, sandbox help and a direct escalation path.