Legal
The plain-language summary sits at the top of each policy, with the full legal text underneath.
In short
We licence you software. You run it on your own site, using your own merchant account with your own bank. We do not process your payments, hold your funds, or act as a financial institution. The licence covers the number of sites your plan allows, and support is provided according to your plan.
Last Updated: May 27, 2025
Welcome to WP Companion!
These terms and conditions outline the rules and regulations for the use of WP Companion Technology Solutions Limited’s Website, located at https://wpcompanion.co/.
By accessing this website we assume you accept these terms and conditions. Do not continue to use WP Companion if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Trinidad and Tobago. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Trinidad and Tobago. By using this website and our services, you irrevocably submit to the exclusive jurisdiction of the courts of Trinidad and Tobago in respect of any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter or formation.
Key legislation that may apply to your use of our services includes:
Nothing in these Terms and Conditions shall limit any rights you may have under applicable Trinidad and Tobago consumer protection legislation.
We employ the use of cookies. By accessing WP Companion, you agreed to use cookies in agreement with the WP Companion Technology Solutions Limited’s Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
Unless otherwise stated, WP Companion Technology Solutions Limited and/or its licensors own the intellectual property rights for all material on WP Companion. All intellectual property rights are reserved. You may access this from WP Companion for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. WP Companion Technology Solutions Limited does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of WP Companion Technology Solutions Limited, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, WP Companion Technology Solutions Limited shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
WP Companion Technology Solutions Limited reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You hereby grant WP Companion Technology Solutions Limited a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
The following organizations may link to our Website without prior written approval:
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of WP Companion Technology Solutions Limited; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to WP Companion Technology Solutions Limited. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
No use of WP Companion Technology Solutions Limited’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Please read our Privacy Policy at https://wpcompanion.co/privacy-policy/.
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
If you have any questions about these Terms and Conditions, please contact:
Imanuel Gittens
WP Companion Technology Solutions Limited
Email: info@wpcompanion.co
Website: https://wpcompanion.co/
In short
We collect only what we need to sell you a licence and support you, which means your contact details, your licence and site information, and anything you send us in a support request. We never ask for internet banking usernames, passwords or card numbers, and our plugins do not send your customers' card data to us.
Effective Date: May 27, 2026
At WP Companion Technology Solutions Limited, accessible from https://wpcompanion.co, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by WP Companion and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@wpcompanion.co.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in WP Companion. This policy is not applicable to any information collected offline or via channels other than this website.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Trinidad and Tobago. By using this website, you agree that any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Trinidad and Tobago.
Our data handling practices are aligned with the Data Protection Act, Chapter 22:04 of Trinidad and Tobago, which governs the collection, processing, storage, and protection of personal information. We are committed to upholding the rights afforded to individuals under this legislation.
WP Companion Technology Solutions Limited does not collect, store, or have access to any banking or financial credentials of any kind. This includes, but is not limited to:
WP Companion does not process payments directly. All payment processing is handled exclusively by the respective bank or payment processor integrated through our plugins.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We use the information we collect in various ways, including to:
WP Companion follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Like any other website, WP Companion uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
You may consult this list to find the Privacy Policy for each of the advertising partners of WP Companion.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on WP Companion, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that WP Companion has no access to or control over these cookies that are used by third-party advertisers.
WP Companion’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Under the CCPA, among other rights, California consumers have the right to:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
WP Companion does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
If you have any questions about this Privacy Policy, your data rights, or how we handle your information, please contact:
Imanuel Gittens
WP Companion Technology Solutions Limited
Email: info@wpcompanion.co
Website: https://wpcompanion.co/
In short
The money-back guarantee applies to annual and lifetime plans. Test the plugin free in sandbox mode for as long as you need before buying, so you can confirm it works for your store before any money changes hands.
At WP Companion Technology Solutions Limited, we strive to provide high-quality web services and digital products to our valued customers. We want you to be completely satisfied with your purchase, and we stand behind the products and services we offer. However, we understand that there may be circumstances where a refund is necessary. To ensure a fair and transparent refund process, we have implemented the following 14-day refund policy:
Refunds are only applicable to website services and digital products purchased directly from WP Companion Technology Solutions Limited.
Customized or personalized services/products may not be eligible for a refund unless there are significant defects that prevent their intended use.
To request a refund, you must submit your request within 14 days from the date of purchase.
Refund requests can be made by contacting our customer support team via email at info@wpcompanion.co.
Unsatisfactory Service: If you are not satisfied with the quality of the web service provided by WP Companion Technology Solutions Limited, you may be eligible for a refund.
Defective Digital Products: In case a digital product is found to be defective or not as described, you may be eligible for a refund.
Change of Mind: Refunds will not be issued for purchases where the customer has simply changed their mind.
Third-Party Products/Services: We cannot provide refunds for products or services offered by third-party vendors.
Once your refund request is received, we will review it to determine its eligibility based on the criteria mentioned above.
If your refund is approved, we will initiate the refund process within 7 business days.
The refund will be processed using the same payment method used for the original purchase.
In some cases, we may offer partial refunds for services/products that have been partially used or accessed.
Throughout the refund process, we will keep you informed via email about the status of your refund request.
If you cancel your service subscription within 14 days of purchase and have not used our services extensively, you may be eligible for a full refund.
Certain website services that require significant upfront costs, such as domain registration fees or third-party licensing fees, may not be eligible for a refund.
WP Companion Technology Solutions Limited reserves the right to update or modify this refund policy at any time without prior notice.
By making a purchase with WP Companion Technology Solutions Limited, you acknowledge that you have read and agreed to our refund policy. It is essential to review this policy before making any purchase. If you have any questions or concerns about our refund policy, please contact our customer support team for assistance.
Date of last update: 26/07/2023
Thank you for choosing WP Companion Technology Solutions Limited. We are committed to providing you with exceptional website services and digital products.
