Refunding from the WooCommerce order screen
How to issue full and partial refunds through the bank API, and the wrong button that moves no money.
Documentation for the WP Companion Scotiabank eCom+ gateway plugin, written for the people doing the work.
How to issue full and partial refunds through the bank API, and the wrong button that moves no money.
Collecting a held amount, releasing part of it, cancelling entirely, and the expiry window that catches merchants out.
How to issue a refund from the bank terminal, and why refunding from WooCommerce is usually better.
Typical refund timelines, why they vary, and what to tell a customer who is chasing one.