WP Companion is not Scotiabank and is not affiliated with or endorsed by Scotiabank. Payments are processed through the merchant's own Scotiabank eCom+ payment flow. WP Companion does not request or collect internet banking usernames or passwords.
What WP Companion provides
What the merchant provides
What Scotiabank provides
What the customer does
Merchant Store
WP Companion Plugin
Scotiabank eCom+ Payment Flow
Merchant Settlement
No. WP Companion is an independent third-party software developer. We are WP Companion Technology Solutions Limited, a company based in Trinidad and Tobago. We are not Scotiabank, are not owned by Scotiabank, and are not endorsed by Scotiabank. We build integration software that helps merchants connect their WooCommerce store to their own Scotiabank eCom+ payment gateway.
No. WP Companion does not request or collect internet banking usernames or passwords. Our plugin has no mechanism to capture, store, or transmit bank login credentials. Customers enter their card information directly on Scotiabank's own secure hosted payment page — not on any page operated by WP Companion.
Via the merchant's Scotiabank eCom+ payment flow. When a customer reaches checkout, the WP Companion plugin hands off the transaction to Scotiabank's payment gateway. The customer enters card details on Scotiabank's hosted page, Scotiabank authorizes the transaction, and Scotiabank settles funds to the merchant's bank account. WP Companion's software is not involved in handling, storing, or transmitting card data.
The merchant's bank. Scotiabank — as the issuer of the merchant's eCom+ account — controls all transaction authorizations, fraud screening, chargeback handling, and settlement decisions. WP Companion has no role in approving or declining transactions and no access to merchant funds at any stage.
WP Companion provides plugin integration support directly. If you have questions about installation, configuration, or integration behaviour, contact us at info@wpcompanion.co. For questions about your merchant account, eCom+ credentials, settlement timing, or bank-side approvals, contact Scotiabank's merchant services team directly — we cannot make changes on the bank's behalf.
The merchant obtains their own eCom+ credentials from Scotiabank's merchant services. They enter those credentials in the WP Companion plugin settings on their own WooCommerce store. The plugin uses those credentials to forward transaction requests to Scotiabank's gateway. No customer ever sees or interacts with these credentials — they are server-side configuration only.
