Payment window or payment page: the two checkout flows
The two ways the PowerTranz payment form can be shown and how to switch between them.
These are all the settings on the PowerTranz gateway screen.
The gateway settings are at WooCommerce, then Settings, then Payments, then PowerTranz. This page lists every setting in the order it appears.
| Setting | Default | What it does |
|---|---|---|
| Enable/Disable | Off | Turns the gateway on. |
| Title | Credit or Debit Card | The payment method name customers see at checkout. |
| Description | Pay securely by card. You will be asked to confirm your payment on the next step. | Shown under the name at checkout. |
| Setting | Default | What it does |
|---|---|---|
| Test mode | On | Sends payments to PowerTranz staging. No real money moves. Only logged-in administrators and shop managers see the gateway. It cannot be switched off without an active licence. |
| Setting | What it does |
|---|---|
| Test PowerTranz ID and password | Your staging credentials. |
| Live PowerTranz ID and password | Your production credentials. Stored separately from the test set. |
| Test connection | Checks that PowerTranz can be reached and accepts the saved credentials. Save first. |
| Setting | What it does |
|---|---|
| Page set | The Page Set Name from the PowerTranz portal. The plugin adds the PTZ/ prefix when you save. |
| Page name | The Page Name from the PowerTranz portal. |
The gateway is hidden at checkout until both are filled in.
| Setting | Default | What it does |
|---|---|---|
| Transaction type | Sale | Sale takes the money at checkout. Authorization holds it until you capture. See sale or authorization. |
| Payment flow | Modal on checkout | Modal opens the card form over the checkout page. Order pay page sends the customer to a separate payment page. See payment flows. |
| Saved cards | Off | Lets logged-in customers save a card for next time. PowerTranz must enable tokenisation on your account. See saved cards. |
If WooCommerce Subscriptions is active, a note about renewals and chargeback liability appears here for your information.
| Setting | Default | What it does |
|---|---|---|
| Unauthenticated cards | Off | When off, a card that cannot complete 3-D Secure is declined. When on, the payment is taken but chargeback liability stays with you. See 3-D Secure. |
| Fraud check | Off | Screens payments with the PowerTranz fraud check (Kount). PowerTranz must enable it on your account. |
| Flagged orders | Proceed as normal and record the result | What happens to an order the fraud check flags for review. The other choice puts the order on hold. |
| Test and Live Kount merchant ID | Empty | Optional. Used only to check that fraud results come from your own Kount account. See fraud screening. |
| Setting | Default | What it does |
|---|---|---|
| Order reference prefix | Empty | Text added before the order number sent to PowerTranz. See order reference prefix. |
| Automatic reconciliation | On | Every 15 minutes, asks PowerTranz about payments that never confirmed and updates the order. See interrupted payments. |
| API timeout | 30 seconds | How long to wait for PowerTranz. Allowed range is 5 to 120. Do not lower it without a good reason. Giving up early does not cancel a payment. It only leaves you unsure whether it went through. |
| Debug log | Off | Records gateway requests and responses under WooCommerce, then Status, then Logs. Card numbers and passwords are never written to the log. |
The design of the card form is at Settings, then PowerTranz. See designing your payment page.
The two ways the PowerTranz payment form can be shown and how to switch between them.
How 3-D Secure works with the PowerTranz plugin and who is liable for a chargeback.
How to choose between charging the card at checkout and holding the amount to capture later.
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