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What you need before you start with PowerTranz

What you need from your bank and PowerTranz before you install the PowerTranz plugin.

Plans: Free / Professional / Premium Requires v1.0 Reviewed 12 November 2026

The PowerTranz plugin connects WooCommerce to PowerTranz but does not create a merchant account for you. You must have the items on this page before you start.

A PowerTranz merchant account

Your bank gives you the merchant account and PowerTranz is the gateway that processes the payments. PowerTranz used to be called First Atlantic Commerce, so older paperwork may say FAC.

Ask your bank or PowerTranz for these three things:

  • A staging PowerTranz ID and password. Staging is the test environment.
  • A login for the PowerTranz merchant portal. You need it to install your payment page.
  • Production credentials. PowerTranz normally issues these after your staging setup works.

Features PowerTranz must switch on

Some features are switched off on a new PowerTranz account, and PowerTranz support switches them on when you ask. Ordinary card payments work without them, but the features below do not.

If you want Ask PowerTranz support to
Saved cards Enable PanToken and CardSuffix on financial endpoints
Subscriptions Do the saved cards request above, and enable recurring payments
Fraud screening Enable the Kount fraud service

Staging and production are set up separately, so ask for each feature on your staging account now and again when you receive your production credentials.

Your store

  • WordPress 6.1 or newer
  • WooCommerce 6.0 or newer
  • PHP 7.4 or newer
  • An SSL certificate, so your store runs on https. Live payments need it, and so do the icons on the payment page, even in test mode.

If you can, test on a staging site or a copy of your store instead of your live shop.

For subscriptions

To sell subscriptions you also need the WooCommerce Subscriptions extension, which is a separate product sold by WooCommerce.

Next step

Install the plugin.

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