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Entering your PowerTranz credentials and testing the connection

How to configure the PowerTranz plugin and confirm that the connection works.

Plans: Free / Professional / Premium Requires v1.0 Reviewed 12 November 2026

Turn the gateway on

  1. Go to WooCommerce, then Settings, then Payments.
  2. Find PowerTranz and click Manage. Customers see it at checkout as Credit or Debit Card.
  3. Tick Enable PowerTranz.

Enter your credentials

Under API credentials there are two sets of fields:

  • Test PowerTranz ID and Test PowerTranz password, for the staging environment.
  • Live PowerTranz ID and Live PowerTranz password, for production.

Enter your staging details in the test fields and leave the live fields empty until you have production credentials. The two sets are stored separately.

Test mode is ticked. You cannot untick it until the store has an active licence.

Test the connection

  1. Click Save changes.
  2. Click Test connection, below the credential fields.

The test checks the environment you are using, which is staging while test mode is on. A success message confirms that the plugin connected and the credentials were accepted.

If the test fails

  • PowerTranz rejected the credentials. Type the password again and check for a space at the end.
  • PowerTranz could not be reached. Your server could not connect. Try again, then ask your host if outgoing connections are blocked.
  • Asked to save first. The test uses the saved credentials. Click Save changes, then test again.

Do not proceed until this test passes.

Why the gateway is not at checkout yet

The gateway stays hidden at checkout until you have also entered a Page set and Page name, which come from the next two steps.

Next step

Design your payment page.

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