Fraud screening with Kount

PowerTranz offers fraud screening through a service called Kount. When it is on, each payment is scored for fraud risk and the result is written on the order.

Before you switch it on

Ask PowerTranz support to enable the Kount fraud service on your account. They create a Kount account for you and link it to your PowerTranz ID. Ask separately for staging and for production.

If Kount is not enabled on your account, the setting does nothing and the plugin adds an order note saying the payment was not screened.

Switch it on

1. Open the gateway settings and find the Risk section.
2. Tick Fraud check.
3. Choose what happens to Flagged orders.
4. Click Save changes.

What each result does

Flagged orders

• Proceed as normal and record the result (default). The order continues and the score is on the order note.
• Put the order on hold for review. The order waits until you release it or refund it.

Either way, the money has already been taken, because a payment session cannot wait for a person to review it.

The Kount merchant ID fields

These two fields are optional and are not sent anywhere. If you fill them in, the plugin compares them with the Kount ID on each fraud result. If they do not match, an order note warns you that your payments may be scored under the wrong Kount account.

What is not screened

The fraud check runs when a customer types a card: at checkout, on a free trial sign-up, and when adding a card in My Account.

It cannot run on payments charged to a card that is already saved, including subscription renewals, because a card is screened once, when it is saved.

Plans

The fraud check works in test mode on every plan. For live payments it is included with any paid plan.