Going live with PowerTranz

Go live only after a test payment has worked from start to finish.

Checklist

1. Get production credentials. PowerTranz issues a production PowerTranz ID and password once your staging setup works.
2. Ask for your features again. If you use saved cards, subscriptions or fraud screening, ask PowerTranz support to enable them on your production account. Features enabled on staging do not carry over.
3. Create your payment page again on production. Staging and production are separate, so the page you made on staging does not exist on production. Log in to the production PowerTranz portal and repeat the nine steps. Use the same Page Set Name and Page Name as before, so you do not need to change the gateway settings. Remember to publish it.
4. Activate your licence. Test mode cannot be switched off without an active licence.
5. Check your store is on https. The gateway is not offered for live payments on a site without SSL.
6. Enter the live credentials. In the gateway settings, fill in Live PowerTranz ID and Live PowerTranz password.
7. Switch test mode off. Untick Enable test mode and click Save changes.
8. Test the connection. Click Test connection. It now checks production.

Confirm with a real payment

1. Place a small order with a real card.
2. Check the order notes. They show the authorization code, the RRN and the card.
3. Refund the order from the order screen.
4. Ask your bank to confirm the payment and the refund on their side.

After you are live

• All customers now see Credit or Debit Card at checkout.
• Orders you paid in test mode stay marked as test orders.
• You can still switch back to test mode to check a problem, and your live credentials are kept.

Read what happens if your licence expires.